Emergency assistance anytime, anywhere whenever you travel.
Let American Express Global Assist* help you whenever you need emergency medical or legal assistance anytime, anywhere you are while you are abroad. Here is a list of what we can do for you**:
Medical Service Providers and Lawyers
Global Assist can refer you to the nearest hospital and arrange for you to get in touch with an English speaking doctor or lawyer.
Transmission of Urgent Messages
In case of emergency, Global Assist can transmit urgent messages to your family or your company on your behalf.
Essential Medicines, Spectacles and Contact Lenses
If the medicines you need are not readily available where you are, Global Assist will purchase and deliver them to you.** Should you lose your eyeglasses or contact lenses, Global Assist can send a replacement pair to you.
Medical and Convalescence Expenses
Global Assist can guarantee your hospitalization expenses should the hospital require it. Global Assist can also advance to you, whatever additional cash you may need to pay for your expenses while recovering.
Emergency Medical Repatriation and Evacuation
Should the medical facilities in your place of destination be inadequate, Global Assist will make all the necessary arrangements for your transfer to another location or to a hospital in your home country.
Travelling Companion or Compassionate Visit
If you are travelling alone, Global Assist can arrange for a family member to travel to your location to aid you in your recovery. If you have travelling companion or have a minor child with you, Global Assist can arrange for their return home or for their transport to your new place of hospitalization if you are transferred..
Unfortunate Events
Should you need to rush home because of a death of a relative, Global Assist will make all the necessary travel arrangements to bring you home at this important time. Should the unfortunate happen while you are abroad, Global Assist will arrange for the repatriation of your mortal remains to your loved ones.
Legal Emergencies
In case of a legal emergency, Global Assist can arrange for you to get in touch with an English speaking lawyer and advance your bail bond if necessary..
Call the Customer Service Hotline to connect to Global Assist.
* While Global Assist is free benefit from American Express, Cardmembers are responsible for the costs charged by third-party service providers.
** If you have The Platinum CardŽ, Global Assist offers you premium benefits and services. Learn more about Platinum Global Assist.
